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Membership administration employee

Are you service-oriented, organized and do you have an affinity with the fitness industry? Then this position at GymOne is for you! GymOne is the gym where fitness and well-being come together in an inspiring environment. At GymOne, we believe that sport is more than exercise, it's a way of life. Our mission is to create a community where everyone, from beginner to advanced, feels at home and is encouraged to reach personal goals.

What will you do?

As Membership Administrator, you are the first point of contact for our members. You are the silent force behind a smooth member experience and the friendly voice that helps our members with all their questions.

 Your duties include:

  • Answering questions from our members via phone and email
  • Processing registrations, mutations and cancellations
  • Assist with billing and collection questions
  • Processing payments
  • Perform and correct data checks.
  • Digitizing and archiving documents
  • Identify payment delays and coordinate the collection process

It is of course important to us that you fit with us, but even more important: that we fit with you!

What we like to see in you:

  • You have MBO working and thinking level
  • You have at least 2 years of experience in a similar position, preferably in customer service or membership administration
  • You are a team player and have a positive work ethic
  • You are available between 24 to 40 hours per week
  • You work accurately and in a structured manner
  • You are communicatively strong, customer-friendly and service-oriented, both by phone and email
  • You have a proactive attitude and take initiative
  • You have a command of the Dutch and English languages, both oral and written
  • You love a joke and bring your own sense of humor!

What do we offer?

  • Competitive salary depending on age and experience
  • Free sports at all our GymOne locations
  • 24 vacation days for a 40-hour work week
  • Travel reimbursement
  • Working hours from 8:45 a.m. to 5:15 p.m.
  • Daily catered lunch
  • Working with the very nicest colleagues!

Interested?
Are you eager to work in a sporty environment, full of variety and fun? Then we are eager to meet you! At GymOne you will work in a beautiful spacious office in Uitgeest, together with the nicest colleagues (really true 😄).

Please send us your resume and cover letter quickly. We look forward to meeting you!

Job Details

Services and working days

  • Monday to Friday 08:45-17:15
  • 24 to 40 hours (hours negotiable)

Are you ready for
this dynamic role?

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Membership Administration Clerk Headquarters